Mes Secrets understand we occasionally all make spontaneous purchases that we aren't 100% happy with. We want to make life as easy as possible for when these little mishaps occur, we will offer a full refund or exchange within 28 days with all items with there original tags. For hygiene reasons we are unable to offer a refund or exchange on the following: Nipple petals Thongs G-Strings Backless strapless bras How to return Simply full out our quick and easy returns form wrap your items and return to the address provided on our returns form. Once your items are received we will send a confirmation email. If you have received any faulty items we are very sorry to hear about this. If you post back stating the problems and email over a copy of the postage we will refund the postage and also send your new item out as soon as we receive the fault one back.
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